Terms of service
Payment terms: Payment for services is due in full upon completion of the work unless otherwise agreed in writing. Failure to pay on time may result in additional charges and legal action. A £250 deposit will be required to confirm your booking. Additional parts required for our services require payment before we can purchase the necessary parts.
Warranty: We provide a 12-month warranty on our workmanship, subject to proper use and maintenance of the vehicle. Any issues arising from parts supplied by the customer or third-party parts are not covered by our warranty.
Liability: We are not liable for any loss, damage or injury caused by the vehicle before, during or after any work has been carried out.
Modifications: Any modifications made to the vehicle are done at the customer's risk. We are not responsible for any issues arising from modifications made to the vehicle prior to or after our services.
Right to refuse service: We reserve the right to refuse service if we believe that the vehicle is not roadworthy or if it poses a risk to our technicians or equipment.
Customer responsibility: It is the customer's responsibility to ensure that the vehicle is insured and roadworthy before and after any work has been carried out. It is also the customer's responsibility to notify their insurer of any modifications made to the vehicle.
Data protection: We collect and store customer information in accordance with the General Data Protection Regulation (GDPR). We do not share customer information with third parties unless required by law.
Cancellation policy: If the customer wishes to cancel or reschedule an appointment, they must give us at least 48 hours' notice. Failure to do so will result in a cancellation fee. Any deposits made will not be refunded. Exceptional circumstances are taken into consideration
Dispute resolution: Any disputes arising from our services will be resolved in accordance with UK law.
In these terms and conditions, "we", "us", "our", and "the Company" refers to the vehicle performance tuning garage business. "You" and "the Customer" refer to the individual, business or organisation that has requested our services.
We offer a range of vehicle performance tuning services, including engine tuning, suspension upgrades, and exterior modifications. We will provide the services in a professional and workmanlike manner, using reasonable skill and care.
We will provide a written quotation for our services, including the price, scope of work, and estimated completion date. The quotation is valid for 14 days from the date of issue. Any changes to the scope of work may result in additional charges.
Payment for our services is due in full upon completion of the work, unless otherwise agreed in writing. We accept cash, bank transfer, and debit or credit cards. Failure to pay on time may result in additional charges.
We provide a 12-month warranty on our workmanship, subject to proper use and maintenance of the vehicle. Any issues arising from parts supplied by the customer or third-party parts are not covered by our warranty. We reserve the right to inspect the vehicle before honouring any warranty claim.
We are not liable for any loss, damage, or injury caused by the vehicle before, during, or after any work has been carried out. It is the customer's responsibility to ensure that the vehicle is insured and roadworthy before and after any work has been carried out.
Any modifications made to the vehicle are done at the customer's risk. We are not responsible for any issues arising from modifications made to the vehicle prior to or after our services. It is the customer's responsibility to notify their insurer of any modifications made to the vehicle.
We reserve the right to refuse service if we believe that the vehicle is not roadworthy or if it poses a risk to our technicians or equipment. We may also refuse service if we believe that the requested modifications may not be legal or may contravene manufacturer's recommendations.
It is the customer's responsibility to provide accurate information about the vehicle, including its make, model, and year. It is also the customer's responsibility to inform us of any known issues with the vehicle before we begin work.
We collect and store customer information in accordance with the General Data Protection Regulation (GDPR). We do not share customer information with third parties unless required by law.
If the customer wishes to cancel or reschedule an appointment, they must give us at least 48 hours' notice. Failure to do so will result in a cancellation fee.
Any disputes arising from our services will be resolved in accordance with UK law. If you have any complaints about our services, please contact us in writing, and we will endeavour to resolve the issue as soon as possible.
We reserve the right to amend these terms and conditions at any time. Any changes will be communicated to the customer in writing.
These terms and conditions constitute the entire agreement between the Company and the customer and supersede all previous agreements and understandings.